KPIs for the Translation Business: A Brief Intro

KPIs for the Translation Business: A Brief Intro

How to Choose Your KPIs Wisely

Different companies will have different KPIs based on their individual goals. Generally speaking, translation volume, revenue growth, or reputation could be considered as valid goals for a translation business.

If you want to measure and grow your translation volume, you’ll need KPIs related to sales and/or client acquisition. For example:

  • Monthly sales/new customers

  • Monthly new leads/prospects

  • Customer retention rate

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